You hear it over and over again on the Internet.
"You have to generate
leads to build a successful online
business."
Building a list of
leads for your online business can prove to
be very lucrative
and rewarding. A lead does not have to be a
prospect's entire
demographic portfolio, it could simply be
their email address.
Building a sizeable
list of leads is not the hard part. The
hard part is turning
those leads into satisfied customers.
If you have generated
a lead, whether it is through a
subscription to
your ezine, autoresponder course or discussion
board, you have
to understand that you have a prospect that is
hot.
A *hot* prospect
is a targeted individual who has given you his
or her email address
in exchange for more information. These
are the prospects
that will be most likely to purchase your
product or service.
The key is to turn
these hot prospects into customers before
they become cold
prospects, who are unlikely to buy from you.
How do you turn them into customers?
By building a credible
and trusting relationship. This
relationship can
be built over time by nurturing your leads.
Lead maturation
takes time and when your prospect feels
comfortable dealing
with you, he or she will order your product
or service.
Leads are not generated
so that you can bombard them with ad
campaign after ad
campaign. It always surprises me when I sign
up for an ezine
and I receive numerous solo ads and very little
content from the
publisher.
Prospects want you
to see what you can offer them or what
problems can you
solve for them. This is done by giving them
value while you
are nurturing them.
This could be done
by offering them valuable content in your
ezine or free content-packed
ebooks or reports.
By providing value
to your prospects, not only are you creating
a trusting and credible
relationship, you are also establishing
yourself as an expert
in your area.
Prospects are more
prone to purchase products and services that
are endorsed by
experts rather than by any average Joe.
For example, if I
was sending out a monthly report to my
prospects offering
valuable tips on lead generation and lead
conversion, what
do you think would happen when I introduce
a lead generation
software tool to my list?
My sales would increase
astronomically because my prospects
already trust me.
I have also established myself as an expert
in the lead business
and provided them with valuable content
issue after issue.
When they are deciding
to purchase the software, they will think
"Boy, this guy really
knows a lot about the leads business and
knows what he is
talking about. If he is endorsing this lead
generation software
tool, then it must be something good!"
Forrester Research
study best summoned it up when they
concluded:
"Firms struggle to
overcome organizational and technical
barriers that hinder
customer connections. To dissolve these
barriers, firms
must create a new relationship strategy based on
a conversation,
not a campaign.
There are many benefits to nurturing your leads:
1. It dramatically
increases your return on investment (ROI).
You
will have more people ordering your products or services.
2. Nurturing also
helps you understand the true needs of your
prospects
and what they *really* want.
3. Helps you convert
prospects who are unlikely to buy in the
beginning
stage of lead maturation into satisfied customers
at
the end.
4. Optimizes your
sales efforts. Sales in not about generating
a gazillion
leads. It is about taking your existing leads
and
turning them into customers. Finding new leads costs
money,
while nurturing existing leads costs nothing.
Treat your leads
with care and royalty because they are the very
reason why you are
in business.